Foot Locker Langley — Shoe Store in Langley

Reviews of Foot Locker Langley

• Robert

  Added 2016.09.15

  The guys are very friendly, excellent customer service
• Mason

  Added 2016.06.28

  Hi there
• Alexander

  Added 2016.03.02

  I think Tyson should be the manager there because he was very nice to me. And after that i called customer service and each was listening and then putting me forward that we are not the right person. So who is the right person to talk to. I thought footlocker is quite a big company and this kind of thing happening , i donot expect this kind of behaviour from foot locker with which i was soo much disappointed today. Thanks
• Cody

  Added 2015.08.04

  Dudes were helpful and overall good foot locker. Would strongly recommend
• Jack

  Added 2013.07.02

  I have been buying basketball shoes for my son for 6 years now and never had any complaint before. But this time the shoes he bought and the employee there told him that if something wrong bring them back and when my son wore them on the court it was slipping alot and took them off right away. So i decided to return them as i dont want my son to get hurt. Here i would like to mention that i bought them from metro town because i was there at the time but when i wanted to return them i went to langley as it was close to me. So i went there the guy who attended me was pretty nice his name is Tyson and he was willing to return them bcoz the shoes were creating problem and i think thats the faulty piece. But then this manager came his name is Keefer at langley location he started arguing that he cannot return it bcoz they are worn and i was keep on telling him that what i told when i came here that my son wore them in the court for half an hour and thats how he came to know its slipping. But then this Keefer guy was keep on arguing that he should have wore them in the house and i told him how is it possible that there is carpet everywhere in the house and how the shoes is gonna slip on the carpet. And he was like i cannot return them im just following store policy. I do understand thats a store policy but when something happen like this i dont want to put my sons life in jeopardy. At ghe end he started making faces which was rude to me and i didnt like it at all.